I design the layer between people and how things work.
NOW
A Senior Manager & Experience Architect at Deloitte. Helping product teams think more clearly about the employee experience. From research and systems thinking to uncovering how agentic AI actually fits into the user journey.
Selected Work
I'm currently rethinking my portfolio, this is going to take me some time because I want to get it right and give it a new spin. No matter how it comes together it will live behind a password. More to come!
A Numbered Essay Series
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Field Notes
Honest takes on design practice, consulting, leadership, and just about anything else I want.
More times than I can count I've watched fellow designers and product team members lose a room (include remote ones) before they even make it through the introduction of their presentation. The work is …
I spent weeks over the last year going through portfolios for open roles and by the end of it each time I had a difficult time honestly ranking them compared to years past. The …
A few months ago I set up a folder structure on my computer and called it Holocron. Star Wars reference, yes, but the logic was earnest: a place where knowledge lives, organized well enough …
Sit in enough design critiques and you start to notice a pattern. Teams describe work as "user-centered" the same way they describe it as "scalable" or "intuitive." Almost like it's a property the work …
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